Responsible Gaming
at ai77
ai77 is committed to providing a safe, fair, and enjoyable betting environment for every player in Bangladesh. Our responsible gaming tools are designed to keep you in control — always.
Playing Safe on ai77
At ai77, responsible gaming is not an afterthought — it is a core part of how we build and operate our platform for Bangladeshi players. We believe that gambling should be an enjoyable leisure activity, and we are deeply committed to making sure it stays that way for every member of our community.
We provide a comprehensive suite of tools that put you in control of your own experience. Whether you want to set a daily deposit limit, take a short cooling-off break, or permanently exclude yourself from the platform, ai77 makes these options straightforward to access and immediate to apply. No waiting period, no obstacles — just clear, effective controls that work the moment you activate them.
Our player protection team monitors account activity around the clock using behavioural indicators that may flag problem gambling patterns. If our team identifies concerning activity on your account, we may proactively reach out to check on your wellbeing and remind you of the responsible gaming options available.
Tools That Keep You in Control
ai77 gives every registered player access to a full set of responsible gaming controls directly from their account dashboard. These tools are free, immediate, and always available.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is active, you cannot deposit more than the specified amount within that period — even if you request an increase, any upward adjustment requires a mandatory 7-day cooling-off period before it takes effect. Reductions apply instantly. This tool helps you manage your gambling budget responsibly and prevents impulsive overspending.
Define a maximum amount you are comfortable losing within a set timeframe — daily, weekly, or monthly. When your net losses reach this threshold, ai77 will automatically prevent further bets or casino gameplay until the limit period resets. Like deposit limits, any increase to a loss limit triggers a mandatory 7-day review period to protect against decisions made in the heat of the moment.
Control how long you spend on ai77 in a single sitting. Set a session duration limit — from 30 minutes up to several hours — and when you approach your limit, ai77 will display a prominent on-screen reminder. Once the limit expires, you will be logged out automatically. Losing track of time is one of the most common risk factors in problem gambling; this tool ensures you stay aware of how long you have been playing.
Need a short break? Activate a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out your account will be temporarily suspended — you will not be able to log in, place bets, or access casino games. Promotional communications are also paused during this period. Time-outs are ideal for players who feel they need a brief pause to reassess their gambling habits without committing to permanent self-exclusion.
If you feel your gambling is becoming a serious problem, you can permanently or long-term exclude yourself from ai77. Self-exclusion periods are available for 6 months, 1 year, 3 years, or permanently. Once self-exclusion is activated, your account is immediately closed, all pending withdrawals are processed to your registered payment method (bKash, Nagad, Rocket, or Upay), and your account cannot be reopened for the duration of the exclusion period. To request self-exclusion, contact [email protected].
ai77 provides transparent access to your full account activity history — including total amounts deposited, withdrawn, wagered, and lost over any selected period. Reality check notifications can be configured to appear at regular intervals during gaming sessions, displaying how long you have been playing and your net position for that session. This real-time awareness is one of the most effective tools for maintaining a healthy relationship with gambling.
How to Activate Your Safe Play Settings
Accessing responsible gaming controls on ai77 is straightforward. All tools are available directly within your account dashboard — no need to contact support to activate standard limits. Here is how to get started:
For self-exclusion requests or if you encounter any difficulty activating these tools, our support team is available 24 hours a day, 7 days a week. You can reach us via live chat on the platform, or by emailing [email protected]. Self-exclusion requests submitted by email are actioned within one hour of receipt during staffed hours, and no later than the start of the next business day (Bangladesh Standard Time, UTC+6).
Visit ai77.io and log in using your registered username and password. If you have forgotten your credentials, use the account recovery option on the login page. All responsible gaming settings require you to be logged in as a verified player.
Once logged in, go to your profile menu (top-right corner of the platform) and select "Responsible Gaming" or "Account Settings". All available tools — deposit limits, loss limits, session timers, time-outs, and self-exclusion — are listed here in a single, clearly labelled panel.
Choose the tool you want to activate. Enter the desired limit value or time period, review the confirmation details (including the cooling-off rules for limit increases), and confirm your selection. Reductions and restrictions apply immediately. Confirmation is sent to your registered email address for your records.
If you need to activate self-exclusion, cannot access your account dashboard, or simply want to talk through your options with a member of our team, reach out via live chat or email [email protected]. Our player protection advisers are trained to assist with all responsible gaming queries in a non-judgmental, supportive manner.
Recognising Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following signs may indicate that gambling has moved beyond entertainment and is becoming harmful. If you recognise several of these patterns in your own behaviour, we strongly encourage you to use our responsible gaming tools or seek professional support.
Spending more money on gambling than you originally intended, or chasing losses by placing larger bets to recover previous losses.
Gambling with money that was set aside for essential expenses such as rent, food, utilities, or family needs.
Feeling anxious, irritable, or restless when you are not gambling, or when you try to cut down or stop.
Lying to family members, friends, or colleagues about how much time or money you spend on gambling.
Neglecting work, studies, family responsibilities, or social activities in order to spend more time gambling.
Borrowing money, selling possessions, or taking out loans specifically to fund gambling activity.
Repeatedly trying to cut back or stop gambling but finding that you are unable to do so despite genuine attempts.
Using gambling as a way to escape from problems, stress, depression, anxiety, or difficult emotions rather than as a form of entertainment.
Feeling preoccupied with gambling — constantly thinking about past sessions, planning the next bet, or calculating how to win back previous losses.
Experiencing relationship breakdowns, job loss, academic failure, or serious financial hardship as a direct result of gambling.
Check Your Relationship With Gambling
The following questions are adapted from internationally recognised responsible gambling screening tools. Reflect honestly on each question. If you answer "yes" to three or more, we encourage you to reach out for support or activate a time-out or self-exclusion on your ai77 account.
If you answered "yes" to three or more questions, consider activating a time-out or self-exclusion on ai77, and reach out to our support team at [email protected] for guidance.
Support Is Always Available
Whether you need to activate a responsible gaming tool, request self-exclusion, or simply talk to someone, ai77's support team is here 24/7 for every player in Bangladesh.
24/7 Live Chat
Our player protection team is available around the clock via live chat on ai77.io. Connect instantly for help with responsible gaming tools, self-exclusion requests, or any account concern.
Live Chat on SiteGeneral Support Email
For non-urgent responsible gaming queries, account limit requests, or to provide feedback on your experience, email our support team. We respond within 24 hours (Bangladesh Standard Time).
[email protected]Privacy & Account Requests
To request account closure, data deletion linked to a self-exclusion, or to handle any privacy-related responsible gaming matter, contact our dedicated privacy team directly.
[email protected]Playing Responsibly at ai77
The overwhelming majority of ai77 players enjoy cricket betting, live casino games, and slots as a relaxed, entertaining pastime. These guidelines are here to help you keep it that way:
- Set a gambling budget before you start each session and stick to it — treat it like an entertainment expense, not an investment.
- Never chase losses. If you have reached your loss limit for the session, stop playing. Losses are part of the game and attempting to recover them quickly almost always leads to greater losses.
- Take regular breaks. Use the session time limit feature to remind yourself to step away, even during winning streaks.
- Balance gambling with other leisure activities. Cricket, kabaddi, spending time with family, and other hobbies should all remain part of your life alongside gaming.
- Do not gamble when you are under the influence of alcohol, when you are emotionally distressed, or when you are under significant financial pressure.
- Keep gambling separate from your financial obligations. Never use money set aside for rent, utilities, family expenses, or savings to fund gambling activity.
- Be honest with yourself. Regularly review your account activity report to keep an accurate picture of your gambling spend over time.
How ai77 Protects You
Beyond the player-activated tools described above, ai77 operates a number of platform-level protections that apply automatically to all accounts:
Responsible gaming tools are active and ready on your account. If you are in control and ready to play, explore cricket betting, slots, and live casino on ai77.